Order Changes and Cancellations

Requesting a change

Email support@artdumax.com as soon as possible with your order number and requested correction.

Cancellation requests

Personalized items are prepared for a specific customer. Once production begins, changes or cancellations may no longer be possible. A request is not confirmed until accepted by our support team in writing.

Shipped orders

An order that has shipped cannot be cancelled, and carrier redirection is not guaranteed.


Business information

Jiangxi Huoyan Jinxin Trading Co., Ltd.
Room 706, Building B3, Nanchang Wanda Center, No. 1000 Fenghuang Middle Avenue, Honggutan District, Nanchang, Jiangxi, China
Email: support@artdumax.com